SRA Solutions is a registered trademark of Server Racks Australia Solutions, a registered business name of Precision Metals Queanbeyan Pty Ltd ABN 61 079 229 897.
SRA Solutions’ Shop reserves the right, in its discretion, to change or modify all or any part of this Policy at any time. By using this Site, you agree to the Legal Policy of SRA Solutions’ Shop, as set out below. If at any time the terms and conditions of this agreement are no longer acceptable to you, you should immediately cease use of the web service.
SRA Solutions’ Shop accepts no liability or responsibility for any loss or damage suffered as a result of direct or indirect use or application of any products purchased or information made accessible via the SRA Solutions’ Shop website.
Indemnity Notice You agree to indemnify and hold SRA Solutions’ Shop and its respective directors, agents, and information providers harmless from and against any and all claims, liability, losses, costs and expenses incurred in connection with any use of products or information made available through the SRA Solutions Shop website.
Warranty These racks and accessories are warranted to be free from fault due to manufacture for a period of twelve (12) months from the date of purchase. During this period, if a rack or part thereof purchased through SRA Solutions is found to be faulty, we will repair or, at our option, replace the part(s) at fault.
Returns Because rack specifications are customised and each rack is manufactured to order, SRA Solutions reserves the right to charge up to a 30% restocking fee, plus freight costs (including insurance) on all returns.
Conditions of Supply All goods are supplied to these Terms and Conditions. Precision Metals Queanbeyan Pty Ltd (PMQ) (also trading as SRA Solutions) and the customer (Purchaser) agree, that to the full extent of the law, PMQ shall have no liability whether in tort, contract or otherwise in respect of such goods save as imposed by these Terms and Conditions or by the terms of any statute.
Installations occur between 8am—6pm Monday to Friday. Installations outside these times are subject to additional charges.
Loss or Damage in Transit Any non-delivery or loss in transit must be notified or claimed in writing to the carrier and PMQ within 10 days of the dispatch date. Any damage or short delivery must be claimed or notified in writing within three days of receipt. PMQ shall not be liable for any damage, short delivery or non-delivery not notified in accordance with this provision. In the event that the delivery or production of the goods is hindered, impaired or prevented by any cause whatever outside it’s reasonable control, PMQ may notify the customer that it is unable to fulfil all or part of the contract all or in part without incurring any liability whatsoever.
Warranty PMQ shall not be liable for any loss or damage direct or indirect or howsoever in relation to the fitness for use, merchantable quality or lack of correspondence with any sample or description or arising from the failure of the customer to satisfy itself that the goods supplied are of the description, quality and character ordered and gives no warranty as to the subsequent use of those goods under those specifications.
PMQ warrants all goods from faulty workmanship for a period of 12 months from the date of manufacture. PMQ shall be limited in its liability to the replacement of or supply of equivalent goods. PMQ shall not be liable for any loss or damage (including without limitation consequential loss, damage, injury or installation) resulting from the supply or use of such goods. The warranty does not apply to defects due to normal wear and tear, improper installation by persons other than PMQ representatives, or to products or components thereof which are intentionally or negligently damaged or where products or components thereof have been subjected to operating or environmental conditions contrary to any applicable specifications or reasonable intended use. PMQ will be responsible (at PMQ’s discretion) for the return of defective goods to PMQ and delivery of replacement goods only to the extent of the original delivery within Australia. This warranty does not extend to any person other than the purchaser.